Is
organic food healthier than conventionally grown
foods? go top
Ans: Individual studies about the nutritional
content of organic foods are inconclusive. Most
of the studies that have been conducted concentrate
on the vitamin and mineral content of a specific
food, rather than the overall healthfulness of eating
organic. In order to understand whether eating organic
foods over the long-term is more healthful, additional
studies would need to be conducted. And while there
isn’t ample proof that organic foods are more nutritious
than conventionally grown foods, recent studies
show organically grown foods contain fewer pesticide
residues. And that’s good for both your health and
the health of the planet.
What
does certified organic mean? go
top
Ans: Public and private certification companies
verify whether a grower is certified. The standards
for certification include:
-
Land on which organic food or fibers are grown must
be free of prohibited
substances for three years prior to certification.
-
Farmers and processors must keep detailed records
of methods and materials
used in growing or producing organic products.
-
All methods and materials are annually inspected
by a third-party certifier.
-
All farmers and handlers are required to maintain
written Organic Plans detailing
their management practices.
Who is Skyorgainc?
go
top
Ans: Skyorgainc is a Weekly Organic fruit
& Vegetable Produce Delivery Service.
Where
does your produce come from? go
top
Ans: We buy locally as much as possible.
As our local vegetables organic farms production
is limited, therefore, we do import a portion of
our produce from countries like New Zealand, Australia
and USA.
How
do your prices compare to those of organic retailers?
go
top
Ans: Generally, our prices are the same or
less than you would find at an organic grocery store
and our prices include delivery and save you the
value of your time and fuel for your car.
How fresh is
your produce? go
top
Ans: Unlike a store, which may produce on
its shelves for several days before someone buys
it, we order exactly what we require for each delivery
day. As soon as we receive the produce, we will
pack and deliver them to our customers in the shortest
possible time.
How
do I know what I’m getting is really organic?
go top
Ans: We buy from the same reputable organic
food suppliers of which they are certified by the
relevant authorities that their produce do not contain
any harmful pesticides or synthetic fertilizers.
On top of that, we also do random inspections on
the produce we get to ensure the quality.
What is your
delivery area? go top
Ans: Every corner on Mainland Singapore.
Check our Delivery Info to know more.
Can I pick
my delivery day? go
top
Ans: No. We route deliveries by area and
day so we can create efficient routes, reducing
our delivery costs and keeping our prices to our
customers low. Upon receiving your orders (online
or fax), our service personnel will contact you
to confirm the date of delivery.
What
if I’m not home to receive my delivery?
go
top
Ans: As an alternative, you may wish to leave
a remark on your from, stating your neighbour’s
friend relative particulars (person to contact,
address, contact no. etc) so that we can hand over
the produce to them when you are not around.
Do you deliver
to businesses? go
top
Ans: Yes. We do make deliveries to businesses
for special occasions and even fruit baskets and
organic gift hamper packages for birthday parties,
patient visits etc.
Is
there any minimum of deliveries I have to commit
to? go
top
Ans: No. You can try a single delivery and
decide if you want to continue. If you sign up for
weekly or every other week monthly service, you
can stop your service at any time. Just let us know
at least 48 hours before your scheduled delivery.
Should
I get deliveries weekly or every other week?
go top
Ans: We deliver either weekly or every other
week. Weekly deliveries work well for families and
people who are cooking most of their meals at home.
For smaller households and those who eat out a lot,
a delivery every two weeks is usually sufficient.
However, if you order every other week, you can
always place a customs order on your off week if
you like, or change the frequency of your deliveries
at any time.
How do I
cancel a delivery? go top
Ans: You can cancel s single delivery or
your entire service at any time provided you give
us 48 hours notice prior to your scheduled delivery
day. Deliveries canceled after the 48 hour period
will be subjected to the full charge.
What
is a “Super Value Bag Order"? go
top
Ans: We have come up with Super Value Bag
Order to offer more value for money packages for
our dearest friends and customers.
-
The Normal Super Value Bag consists of seasonal
veges that costs $49.90
(inclusive of delivery charge).
-
The Mini Super Value Bag consists of seasonal veges
that costs $29.90
(inclusive of delivery charge).
If
any of the above packages are ordered with any other
single to be delivered on the same delivery day,
then the delivery charge will be waived.
What is a
‘Custom order’? go top
Ans: A Custom order allows you to specify
exactly the items you want which either supplement
your ‘Super Value Bag Order’ replace all together.
When you place a Custom order, you pick and choose
exactly the produce you want in the quantities you
need for that particular delivery. You have the
option of adding items in addition to your existing
‘Super Value Bag Order’ or replacing the ‘Super
Value Bag Order’ with a Custom Order.
The
minimum order amount for a Custom Order is $29.90
On top of that, a delivery charge of $3 will be
levied on orders amounting to less than $29.90 unless
the Custom Order is supplemented with a ‘‘Super
Value Bag Order’.
However,
we have decided to give special privileges to cancer
patient customers or customers with special dietary
needs by waiving the $3 delivery charge.
Should I sign up for a ‘Super Value Bag Order’ or
a Custom Order? go
top
Ans: Here are some factors to consider when
deciding what type of order is right for you:
-
Receiving a ‘Super Value Bag Order’ works well for
who like a wide
variety of vegetables enjoy the weekly or biweekly
Bag of produce,
and thrill to the challenge of coming up with a
menu after the produce has shown
up at your doorstep. It is also great for those
who just too busy to go for
particular item picks on the what seem like an endless
list.
-
For those who are more particular, have special
dietary needs. Or like to plan all
their meals ahead of time, the Custom Order feature
is for you. Of course, there
are times when ‘Super Value Bag Order’ folks will
want to pick and
choose exactly what they want (When you really want
to make a particular dish,
or you’re having company over, for instance). And
there are situations when
custom order folks just won’t have the time to go
online to order but will still
want to get a delivery or food, then their ‘Super
Value Bag Order’
kicks in to provide them with a great box of seasonal
produce without having to
do a thing !
-
Finally, if you’re an every other week customer
and you would like to get a
delivery on your off week (because you are having
company, let’s say), then you
should place a custom order on your off week.
Can I vary the proportions of fruits and vegetables
in my ‘Super Value Bag Order’? go
top
Ans: Yes. You can specify them, but an additional
charges might be levied on the order.
How
do I pay?
go
top
Ans: Upon delivery of produce to your residence,
you can make payment to us by cash or cheque payable
to GREEN VEGE & ORGANIC TRADING. No post-dated cheque
is allowed.
Do you
guarantee your service? go
top
Ans: Yes. Our guarantee is simple. We want
you to be sure that you are completely satisfied
with your order from skyorganic. If at any point
in time that you are not fully satisfied with us,
please contact our service department at we’ll do
whatever we can to make it right. We stand behind
our produce and our service one hundred percent.
